Frequently Asked Questions

Do Ducray products contain parabens and/or phenoxyethanol?

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Our products are manufactured and tested based on the strictest standards, in line with the pharmaceutical requirements of the Pierre Fabre Group. All formulas from our Laboratories are created with the greatest respect for current legislation and are used with excellent results for efficacy and tolerance. The substances used are included on the list of substances authorized by law for cosmetic substances. Before being sold on the market, a safety file is made for each cosmetic product. As manufacturers, we are responsible for marketing the product and guaranteeing its safety. For more information, contact the ANSM (French Health Products Safety Agency).

How do I apply?

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For employment or internship offers, click on the "Human Resources" tab for Pierre Fabre Laboratories.

Are there contra-indications for using Ducray products during pregnancy?

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During pregnancy (or breastfeeding), it is not advisable to use any product containing an active ingredient.
However, this is sometimes just a measure of precaution.  Your pharmacist would be best able to choose products for you to use.
You can consult your pharmacist to find out the best way to proceed.

 

How do I get advice about which Ducray products are most suitable for my skin type?

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Only your pharmacist or dermatologist would be able to perform a personalized diagnosis of your skin condition.  You can also consult your pharmacist to find out the best way to proceed.

 

What are the prices of Ducray's products?

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Given the law on freedom of pricing and competition, prices may vary depending on the point of sale. Pharmacies and parapharmacies are free to apply their own sales policy, making it possible for you to choose the one that offers the best price/service ratio.

 

Can I receive a Ducray product catalogue?

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Click the "Skin care" and "Hair care" tabs on the site to see Ducray products categorized by range and sub-range. You can then print out the pages that interest you.

Can I take part in Ducray's product testing?

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You can click the "Points of sale" link to find the pharmaceutical adviser nearest you.

 

Can I get samples of Ducray products?

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Where can I buy Ducray products?

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Can I buy Ducray products online or by mail order?

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Our products are not available by mail order because they need to be prescribed by a doctor or recommended by a pharmacist. All our products are directly available at points of sale (pharmacies and parapharmacies).