Simplified joint-stock company with a capital of €38,250
45 Place Abel Gance – 92100 BOULOGNE BILLANCOURT – France
Nanterre trade and corporate registration n°: B 403.269.814
Intracommunity VAT number: FR 40 403 269 814
Tel.: 33 (0)5 63 58 88 00


To contact the webmaster, click HERE: link:
CIS VALLEY, simplified joint-stock company with a capital of 2 500 000 Euros, registered with the RCS BORDEAUX, under number B 410 100 747
Headquarters : Chemin de l’Hermite BP 70081 - 33523 BRUGES 


These general terms and conditions determine the use of the "DUCRAY DERMATOLOGICAL LABORATORIES" website (hereafter named "Website") which you accept by using the Website.
If you do not accept these terms and conditions, please do not use the Website.
If you are a minor, you should only visit this Website in the presence of your parents or guardian who would have previously accepted these conditions.
DUCRAY DERMATOLOGICAL LABORATORIES reserve the right to modify this Website, its services (hereafter called "Services") and/or the General Terms and Conditions for using the Website. All modifications are validated once they are put online the Website Anyone who continues to use this Website and its Services accepts all these modifications and therefore the General Terms and Conditions of use.


 This Website is subject to French law.
You can visit the DUCRAY DERMATOLOGICAL LABORATORIES Website at the following address The Website is made available to you under certain terms and conditions, which you agree to acknowledge and respect.
These terms and conditions of use are defined in the present document.
Use and consultation of the Website is reserved for personal and not commercial purposes. It is generally prohibited to use the Website, or any part thereof, for unlawful purposes (copyright) or for purposes in breach of these terms and conditions of use.
By consulting this Website, you agree to respect these terms and conditions of use as they appear on the date of consultation.

Purpose of Website

This Website was created to provide information particularly concerning DUCRAY Dermatological Laboratories (product info sheets, product advice, contests, newsletters, store locators, dermatologist locators) as well as a full presentation of the various DUCRAY® ranges.
The Website cannot serve as a contractual offer.
This Website particularly provides non-contractual information about the DUCRAY Dermatological Laboratories, and provides descriptions of all their products, but without the aim of offering direct product or service purchase (except where clearly indicated otherwise).
Inasmuch as this Website is updated taking all activities into account, it is possible that some new information or advertisements are no longer valid at the moment of publishing or that they have simply become outdated. DUCRAY DERMATOLOGICAL LABORATORIES cannot guarantee that all new information published on this Website will be perfectly updated, although all necessary efforts will be made to do so.


No registration is necessary for the Website. You are free to look at all content.
The Website may be required to disclose personal information where necessary to identify, question or prosecute any individual susceptible of infringing (intentionally or not) on the Website's copyright or property, on other users of the Website or on any other person susceptible of being penalized for such actions.


DUCRAY DERMATOLOGICAL LABORATORIES agree to verify that the content of their Website complies with current French laws.
DUCRAY DERMATOLOGICAL LABORATORIES particularly agree to refrain from publishing information that violates third party rights or that is violent, pornographic or defamatory in nature. Ducray shall not publish unlawful content, particularly of a racist, xenophobic, pedophilic nature, or that is in any way harmful to human dignity.
DUCRAY DERMATOLOGICAL LABORATORIES cannot guarantee the exactitude and exhaustiveness of the information contained on this Website.
The documents published electronically by DUCRAY DERMATOLOGICAL LABORATORIES on the Website are carefully proofread; however, errors are possible. If you notice an error, please let us know by contacting us:                                                  
DUCRAY DERMATOLOGICAL LABORATORIES will carry out the necessary rectifications. Furthermore, published texts may have been updated between they were published and the time that you read them. DUCRAY DERMATOLOGICAL LABORATORIES cannot in any way guarantee that this information is exact, complete and up to date.

Use of advice provided on the Website

Computer applications for online diagnosis and guides containing health/beauty advice (hereafter called "Applications") are available to you on the Website to help you choose the right product.
The availability of this advice does not transfer any of the property rights attached to the Applications. You are merely granted a user license for these Applications, which is non-exclusive and for your private use only. It is forbidden to copy or reproduce the Applications, or any part thereof, by any means whatsoever or on any existing or future medium; to adapt Applications or translate them into any other language.
DUCRAY DERMATOLOGICAL shall not be held responsible for any direct or indirect consequences, and/or for any damage caused by defectiveness or piracy of Applications.
Moreover, DUCRAY DERMATOLOGICAL LABORATORIES are not bound by any obligation to results but rather to the means by which advice is provided to you.
Finally, DUCRAY DERMATOLOGICAL LABORATORIES give no guarantee, whether explicit or implicit, and shall not be held responsible for the use of advice and of recommended products. These are provided for information purposes only and must be confirmed by professionals. For any further information and/or any questions, please write to:


The Website has employed the necessary means to ensure the reliability of the information and services it contains, but shall not be held responsible for errors, omissions, viruses or results that could be obtained through improper use of the aforementioned information and services.  The Website is bound only by an obligation of means.
DUCRAY DERMATOLOGICAL LABORATORIES, its directors or employees shall not be held responsible:
- for any damages whatsoever resulting from a connection, access point or from use of this Website;
- for damages resulting directly or indirectly from consultation of the Website or from use of the information available on it;
- for direct or indirect damages resulting from use of the Website, and particularly for any operational, financial or commercial loss or loss of programs or data from any information system, even if DUCRAY DERMATOLOGICAL LABORATORIES were informed of the possibility of such damage;
In a more general manner, DUCRAY DERMATOLOGICAL LABORATORIES offer no guarantee, express or implied, for the Website or any part thereof.
Users shall not, whether voluntarily or involuntarily, introduce viruses or any file that could be harmful to the Website; in such cases, users shall bear all responsibility.
DUCRAY DERMATOLOGICAL LABORATORIES are committed to protecting all users, and shall prosecute indiscreet users.
The user declares and guarantees perfect knowledge of the characteristics and constraints of the internet, and especially that transfer of data and information on the internet has relative technical reliability only, since it uses foreign networks with varying characteristics and technical capacities which hinder access or make it impossible during certain periods.
The Website strives to keep its pages accessible 24 hours a day, 7 days a week, but is under no obligation to do so. Access can therefore be interrupted, particularly for maintenance and updating. DUCRAY DERMATOLOGICAL LABORATORIES also reserve the right, without warning of modification, suspension or even interruption of all or part of this Website including its communication space and particularly links to other sites. DUCRAY DERMATOLOGICAL LABORATORIES shall in no case be held responsible for these interruptions and the resulting consequences for the user or any third party.
The Website shall in no case be held responsible for any loss of data or any deterioration linked to these data. No information or advice provided by the Website can be interpreted as any sort of guarantee.
Furthermore, hyperlinks can lead users to view exterior websites managed by third parties. DUCRAY DERMATOLOGICAL LABORATORIES have no control over and provide no endorsement for information available on these other websites and shall not be held responsible for their content. Links to all other sites fall under your responsibility only.

Intellectual property rights

All content of this Website and each of its elements taken separately (all product or brand names mentioned, architecture, texts, photos, images, illustrations etc.) is the exclusive property of DUCRAY DERMATOLOGICAL LABORATORIES or of its technical service providers and falls under French and international copyright laws and more broadly under intellectual property laws.
Users should note that photos or special symbols are also considered intellectual property.
All rights for reproduction representation and public communication are reserved, including visual, photographic, iconographic or other representations.
It is strictly forbidden to reproduce this Website or any part thereof using any electronic medium whatsoever, without express authorization from the publishing director.
The brands and logos used on this Website are registered trademarks and reproducing them is a form of counterfeit.
All rights of use are reserved. In accordance with Article L.122-4 of the intellectual property code, any integral or partial representation or reproduction using any process whatsoever without express authorization is illegal and constitutes counterfeit sanctioned by Articles L. 335-2 et seq. of the intellectual property code.

Personal data

DUCRAY DERMATOLOGICAL LABORATORIES shall at no time request personal information concerning the user (name, postal address, e-mail address, profession etc.). However, users may be required to provide certain personal information to register to obtain certain information or receive certain documents.
DUCRAY DERMATOLOGICAL LABORATORIES declare that the personal data that you provide online are destined for the exclusive use of DUCRAY DERMATOLOGICAL LABORATORIES or of any other entity belonging to the PIERRE FABRE group responsible for the processing and conservation of these data. These data shall not be communicated to other third parties hosting the Website or participating in its content or management.
DUCRAY DERMATOLOGICAL LABORATORIES agree to take all reasonable measures available to preserve the confidentiality of these personal data.
DUCRAY DERMATOLOGICAL LABORATORIES draw your attention to the fact that its database and any personal data was declared to the CNIL (French national data protection agency) and registered under the number 1488232.
Furthermore, DUCRAY DERMATOLOGICAL LABORATORIES remind you that in accordance with the modified Data Protection Act of 6 January 1978, you have the right to access, modify or delete personal data.
You can exercise this right at any time by sending a letter to the following address:
Laboratoires Dermatologiques Ducray
Les Cauquillous - BP 100
Or by e-mail to:
The modification will be made as soon as possible within eight (8) working days after receiving your request.
Every time personal data are collected on the Website, a reminder is made of the legal terms linked to their collection and/or modification.
This information gathered via Website registration is also destined for the use of DUCRAY DERMATOLOGICAL LABORATORIES to handle commercial or promotional offers, once the user has chosen to "opt in".
Once prior consent has been given, DUCRAY DERMATOLOGICAL LABORATORIES may send you direct offers or newsletters via electronic mail.
If you have subscribed by electronic mail to information services (newsletter), you may opt out of receiving these e-mails as indicated above, or by following the instructions found at the end of each e-mail when you receive them. 


In order to proceed with statistics (e.g. estimating frequency of Website visits), improve your browsing experience (e.g. developing optimization of our Website for certain browsers and certain types of color displays) and for security reasons (e.g. to determine origin of spam), DUCRAY DERMATOLOGICAL LABORATORIES may have cause to collect your personal data using your environment variables through cookies.
A cookie is a block of data sent to your browser by a web server and stored on the hard drive of your computer. One or several cookies can be placed anonymously on your computer's hard drive (the sites that you've visited, date and time of visit etc.). These cookies carry absolutely no private information, and can in no way allow third parties to identify you. A cookie does not allow your identification, but allows the collection of information during your visit to our Website. Cookies simply help the Website identify which areas of our activity are of interest to you and thus enable us to send you information more suited to your needs.
You can detect these cookies.
You can, of course, refuse these cookies. To this end, you can refuse storage of cookies by deactivating this function in your browser settings (method explained on the CNIL website ).


The Internet is a giant network and DUCRAY DERMATOLOGICAL LABORATORIES cannot guarantee that these data will not be used by a third party.


DUCRAY DERMATOLOGICAL LABORATORIES can provide links to other sites belonging to the PIERRE FABRE Group or not. These sites are independent to the DUCRAY DERMATOLOGICAL LABORATORIES Website. 
DUCRAY DERMATOLOGICAL LABORATORIES do not edit or control the sources and content of these sites or their links to other sites.
Links to these sites are in no way a form of approval, validation or adhesion on the part of DUCRAY DERMATOLOGICAL LABORATORIES to the content of these sites.
DUCRAY DERMATOLOGICAL LABORATORIES therefore cannot be held liable for the content, products, services, advertisements, cookies or other parts of these sites, nor for any damages or losses, proven or alleged, resulting from or in relation to the use of the information, services or data available on these sites.
Hyperlinks towards the Website can only be created after prior written authorization from DUCRAY DERMATOLOGICAL LABORATORIES. All authorization requests must be sent to the following address: All unauthorized use is considered counterfeit(ing) punishable according to terms of civil liability and/or terms of penal liability.

Editorial spaces on the Website

The Website makes it possible for internet users to contact or send questions to DUCRAY DERMATOLOGICAL LABORATORIES in the spaces provided.
All messages posted in these spaces express the ideas of their respective authors only. However, DUCRAY DERMATOLOGICAL LABORATORIES, as the responsible party for these sites, reserve the right to refrain from responding to messages that could be considered reprehensible, in breach of the law or not in conformity with these General Terms and Conditions of Use.
Thus, users agree to refrain from posting content: 
- of a hidden advertising nature;
- of a deceitful or erroneous nature;
- susceptible of violating rights to literary, artistic, brand or industrial property or other third party rights, such as image copyright and respect for privacy;
- of an abusive, defamatory, slanderous, racist, xenophobic or revisionist nature, or which attacks the honor or reputation of another person. - That encourages discrimination or hatred towards a person or a group of people because of their origin or their belonging or not belonging to a certain ethnic group, nation, race or religion;
- that threatens a person or a group of people;
- that attacks public order, indictable by civil or penal lawsuits, or of a defamatory nature; of an anti-constitutional or extremist nature, or emanating from illegal groups; encouraging offense, crime, suicide and acts of terrorism or advocating crime, acts of terrorism, war crimes or crimes against humanity; of a pornographic nature, in conflict with accepted standards of behavior or that attacks human dignity;
- that allows a third party to directly or indirectly access pirated software, software serial numbers, software facilitating acts of piracy and breaking into information and telecommunication systems, and generally any software  or other tool that contributes to infringing upon the rights of others and the safety of people and property;
- that contains viruses or any other application that would disrupt or damage the Website's software, material or computers or those of the Website's users; 
- containing chain letters.
The user agrees to respect the Website's image and reputation and to refrain from engaging in statements and/or actions that attack the Website.
In the event of breaching of current laws, accepted standards of behavior, these terms and conditions of use or for any other freely interpreted reason, the Website reserves the right to shut down this electronic address for a limited time or definitely and to delete information and links to this information.
The Website reserves the right to publish or not publish your opinions or websites on these spaces of expression, to modify them, adapt them or translate them in any language in any form and on any medium, to store them online or to delete them at any time and without any obligation of informing you.

Various provisions

Inasmuch as one of the provisions of these General Terms and Conditions of Use loses its validity or if it contains a loophole, the provision in question shall be replaced by the one which most closely resembles it in terms of legal interpretation.
If you are not satisfied with this Website or any part thereof, its space reserved for medical questions or if you disagree with these General Terms and Conditions of Use, your only solution is to stop using the Website.
Your browsing of the Website or general use of the Website necessarily implies that you acknowledge these General Terms and Conditions of Use, and that you fully accept them.
These General Terms and Conditions of Use are governed and interpreted according to French law.
For any questions about these General Terms and Conditions of Use, or any question or comment about the Website or it's space of expression, contact

Applicable law and Courts with jurisdiction

These General Terms and Conditions of Use are governed by French law. Where a settlement is not made out of court, the Courts of Nanterre alone have jurisdiction over any litigation arising from the failure to respect these terms and conditions.
Simplified joint-stock company with a capital of €38,250
With headquarters at 45 Place Abel Gance – 92100 BOULOGNE – France
Nanterre trade and corporate registration n°: B 403.269.814
Intracommunity VAT number: FR40 403 269 814
Tel.: 33 (0)5 63 58 88 00

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