IN 3 MIN ONLY

Your personalized diagnostic

Skin or hair problems? Take our diagnostic test to find the right solution for you.

Our diagnostics

  • Loose dandruff diagnostic

    Dandruff

    Loose dandruff diagnostic

    Discover the routine adapted to your type of loose dandruff

  • Acne diagnostic

    ACNE

    Acne diagnostic

    Discover the routine adapted to your type of skin

  • Hair loss diagnostic

    HAIR LOSS

    Hair loss diagnostic

    Discover the routine adapted to your type of hair loss.

  • Itching diagnostic

    ITCHING

    Itching diagnostic

    Discover the routine adapted to your type of plaques, scales, redness and-or itching.

    Learn more about skin and hair conditions

    What do you need to know about Ducray diagnostics?

    Your age
    Your gender
    Your first and last name
    Your email address
    Your date of birth

    After completing your diagnosis and entering your personal information, you will immediately be directed to the pathology that corresponds to you, accompanied by an explanation and the Ducray routine best suited to your needs.

    As a general rule, we only retain your Personal Data for as long as is necessary to fulfill the purposes for which it was collected.

    We only retain your Personal Data for as long as is strictly necessary to manage our relationship with you. However, we will retain your Personal Data for marketing purposes for three years from the date of the last interaction between us if you are not a customer, and for as long as we remain in contact with you through our promotional activities if you are a customer, unless you object when you receive one of our marketing messages.

    IP addresses collected for security purposes will not be retained for more than 10 days.

    Finally, connection logs that are collected will be retained, provided you consent to this, using cookies and other trackers used on our Website, for a period not exceeding thirteen (13) months in accordance with applicable laws and regulations. For more details, please refer to the “Cookies” section.

    We may need to retain your Personal Data in archive form beyond the period specified below in order to comply with our legal obligations or if necessary in view of the applicable statute of limitations, in order to assert one of our rights. Once your Personal Data is no longer necessary for the purposes or for archiving purposes to meet our legal obligations or for the limitation period, we ensure that it is either completely destroyed or anonymized.